Facebook improves its commenting system, bringing threaded comments and replies at last for business Pages! The recent announcement is an attempt to “make it easy to have conversation,” writes Facebook. Beginning today, user will not only be able to directly reply to comments left on a business Page content, but also begin a threaded conversation. No more randomly commenting to Hello User XZY. There is one step that you need to do in order to use this new feature.
To turn on replies for you Page:
- At the top of you Page, click Edit Page
- Go to Manage Permissions
- Select Turn on Replies.
Note: Some users may see a “Turn On Reply” box appear during the next login.
This will help to focus replies on specific fans rather than adding a generic reply to the comment box. There is some good news for some of the businesses I work with where fans make direct requests in the comment areas. I’m looking forward to hearing and reading more about this as it gets put to practice.
With this new commenting system, Facebook ways it will make it easier for administrators and fans to interact while also communicating individually and pushing teh relevant chatter to the top of each post. What do you think of this new feature? Do you think it could boost fan engagement?