Jeffrey Albert Kalil
Results-oriented product leader with over 20 years of experience in B2B SaaS and B2C digital product management, combining deep expertise in product strategy, digital transformation, and user experience design. Known for a user-centric, data-driven approach to optimizing product-market fit and executing rapid prototyping, aligning product innovations with business objectives to drive user growth, customer satisfaction, and revenue generation globally. Skilled in managing complex stakeholder relationships and technical challanges, with a proven track record in leading cross-functional teams to deliver scalable solutions. Passionate about supporting emerging talent and achieving high-impact results under pressure, ensuring customer-focused, sustainable growth in dynamic environments.
Certificates
BIM Manager (buildingSMART), Generative KI Learning Path Course, Silicon Valley Product Group INSPIRED + EMPOWERED – Product Manager & Product Lead, Certified Scrum Product Owner® (CSPO®), Pragmatic Marketing Certification, Sitecore OMS 1.1.1 Certified Marketer.
Skills
- Product Strategy & Roadmap
- User Growth & Engagement
- Market Expansion
- Customer Lifecycle Management
- Data-Driven Decision Making
- Agile Development
- E-commerce Optimization
- Cross-Functional Leadership
- Continuous Improvement
- BIM Specialist / Manager
Technical Skills
- Proficient in Low/No-Code Tools (Bubble, Webflow)
- Prototyping (Figma)
- AI Integration (ChatGPT, Midjourney)
- DevOps (Azure DevOps).
- Confluence, Jira, Elastic, Pendo and Adobe Analytics, Tableau data visualization, BI, and React.js.
Product / Program Manager Experience
July 2013 – Present
Digital Product Consultant | Senior Product Manager Global Education, Elsevier
Orchestrates the development and delivery of a key product, encompassing comprehensive features across and innovative web, mobile, and platform solutions from conception to launch.
- Developed and launched a SaaS web and mobile platform for universities and educational institutions, serving over 10,000 B2B teaching professionals and 150,000 B2C users, achieving a 41% growth rate within the first year.
- Designs and implemented data-driven onboarding and engagement strategies that resulted in a 79% positive NPS score, with consistent monthly user growth of 5,000 new users.
- Leads cross-functional teams to align platform features with educational needs, reducing service costs by $1 million annually while accelerating cloud deployment by 50% for improved efficiency.
- Leverages user insights and market analysis to support both content management requirements and user experiences, driving high adoption rates across eight international markets.
- Drives continuous product improvements across acquisition and retention phases by utilizing Build-Measure-Learn cycles and customer insights, boosting both user satisfaction and revenue alignment.
Digital Marketing Experience
2009 – 2013
Multifaceted digital marketing professional and entrepreneur with a proven track record in leading digital transformations, digital marketing, and strategy execution.
- Launched digital and social media strategies, driving 80% user engagement growth across five countries within a year.
- Overhauled digital marketing strategies, boosting customer acquisition by 25% and increasing lifetime value by 50%.
- Built and led a team to meet e-commerce marketing goals, directly contributing to real estate and developer campaigns in the US.
Architecture & Design Experience
May 1993 – June 1999
Associate Architect, Fischer Architekt| Adjunct Teacher, Bauhaus Dessau
Provided architectural services in accordance with HOAI phases 1-5 for modernization and new construction.
- Collaborated with teams to successfully manage stakeholder relationships and project goals.
- Adapted to digital trends and pursued continuous education to support digital transformation.
- Co-founded the International Summer Workshop at Lucas-Cranach-Hof in Wittenberg.